1. At the officeBoss : Anita, I need a cup of coffee.Secretary : .....4......... . Here you are.Boss : .......5....... .Secretary : You're welcome.Caller : Is that 0-2589-1902?Secretary : Yes, Mr. Parkinson's office. .....6........ .Caller : .......7...... ?Secretary : He's out. He will be back at two o'clock.1) Thank you. 2) You're welcome. 3) No, thank you. 4) Yes, make yourself at home.
| 2. In the classroomTeacher : This is Maria Gomez. She's an exchange student from Brazil.Students : .......8......... .Maria : Hello, everybody. ........9....... .1) Goodbye. 2) Have a nice day. 3) See you tomorrow. 4) Nice to meet you.
| 3. In the classroomTeacher : This is Maria Gomez. She's an exchange student from Brazil.Students : .......8......... .Maria : Hello, everybody. ........9....... .1) Good morning, Maria. 2) Hello, Maria. 3) Goodbye. 4) Good morning Maria.
| 4. At the officeBoss : Anita, I need a cup of coffee.Secretary : .....4......... . Here you are.Boss : .......5....... .Secretary : You're welcome.Caller : Is that 0-2589-1902?Secretary : Yes, Mr. Parkinson's office. .....6........ .Caller : .......7...... ?Secretary : He's out. He will be back at two o'clock.1) Who are you? 2) Mr. Parkinson, please? 3) What's your name? 4) May I speak to Mr. Parkinson, please?
| 5. Father : Can you clean the car, please?Tom : ........15........ .1) Help yourself. 2) No, thank you. 3) Have a nice day. 4) Yes, certainly.
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