1. A secretary is on the phone and wants to know the caller´s name so she asks politely, ??..,please??1) Who do you want to tall
2) Who are you
3) Who is saying that
4) Who´s calling
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2. Someone asks you personal question that you don´t want to answer so you say politely, ????.?1) You have some nerve
2) It´s one of your business
3) I´d rather not say
4) Don´t be so rude
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3. You knock your friend´s sunglasses off the desk, and one lens breaks. You say, ???.?1) So sorry. I didn´t mean to be so careless.
2) Too bad. I didn´t try to break it.
3) Please forget it. I hope you don´t mind.
4) Never mind. You can get a new one.
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4. A receptionist at a dental clinic is trying to arrange an appointment for a patient. She asks, ?????1) What would be comfortable for you?
2) Have we ever met before?
3) Can you appoint Dr. Smith?
4) Will nest Tuesday morning be all right?
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5. When a customer complains that the spoon is dirty, the waiter apologizes and say, ???..?1) Please don´t worry
2) Don´t mention it
3) I´ll bring you another one.
4) Why don´t you use chopsticks instead
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